If you're encountering issues with the plugin, send us an email (firstname.lastname@example.org
with details about the issue you're encountering.
Please include the Support Zip file that JIRA produces for diagnosing issues.
Any additional information you can provide, from steps to reproduce, your browser version, your JIRA version,
or even a sample Screenshot/Screencast are always welcome and allow us to diagnose & fix issues faster.
You can produce the "Support Zip" by accessing
and clicking on the Support Zip
Take a look below for more details on how to generate the Support Zip.
If the support zip is larger than 15 MB (too large to receive by email) -
contact us via email, and we will provide a secure location to upload the support zip.